Under a minute
A lot of questions solve themselves
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Package hasn’t moved?
Carriers sometimes skip scans. Check the latest status and give it a few days before worrying.
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No confirmation email?
Check spam, then search your inbox for “Plexamon”.
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Wrong address at checkout? Don’t wait
This one can’t wait — email us immediately.
For everything else
Fastest route: put your order number in the subject line.
Returns and exchanges live in the refund policy.